Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
Terminology
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
“User”, “You” and “Your” refers to you, the person accessing this website and accepting the COMPANY terms and conditions.
“The COMPANY”, “Ourselves”, “We” and “Us”, refers to our SDI Lion Hotel LTD
“Party”, “Parties”, or “Us”, refers to both the user and ourselves, or either the user or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the user’s needs in respect of provision of the COMPANY stated services/products, in accordance with and subject to, prevailing English Law.
Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Please read our detailed privacy policy also available on our website.
Confidentiality
User records are regarded as confidential and therefore will not be divulged to any unauthorised third party, unless if legally required to do so to the appropriate authorities.
Users have the right to request sight of, and copies of any and all user Records we keep with regards to themselves, on the proviso that we are given reasonable notice of such a request.
Users are requested to retain copies of any literature issued in relation to the provision of our services.
Where appropriate, we shall issue users with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information stored on this website to any third party or use your e-mail address for unsolicited mail. Any emails sent by this COMPANY will only be in connection with the provision of agreed services and products.
Disclaimer, Exclusions and Limitations
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this COMPANY:
Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the COMPANY literature; and
Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this COMPANY of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This COMPANY does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Availability
Unless otherwise stated, the services featured on this website are only available within The United Kingdom (Great Britain and Northern Ireland), or in relation to postings from the United Kingdom.
All advertising is intended solely for the United Kingdom market.
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site.
Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the COMPANY.
The COMPANY does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability.
By using this service you thereby indemnify this COMPANY, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.
This information is not shared with third parties and is used only within this COMPANY on a need-to-know basis.
Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies
Like most interactive web sites this COMPANY website uses cookies to enable us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.
Links to this website
If you create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website.
Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.
Please be aware that we are not responsible for the privacy practices, or content, of these sites.
We encourage our users to be aware when they leave our site & to read the privacy statements of these sites.
You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.
This COMPANY will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the COMPANY services and the full content of this website.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.
Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement.
No waiver of any of the provisions of this or any agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions.
By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.
If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.
Failure of the COMPANY to enforce any of the provisions set out in these Terms and Conditions and any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these terms and conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision.
These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the COMPANY.
Notification of Changes
The COMPANY reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site.
If there are any changes in how we use our site users’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.
Any changes to our privacy policy will be posted on our web site – you are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the agreement between the user and ourselves. Your accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
The Hotel asks Clients to be aware that these conditions apply to all contracts for the provision of goods and services for weddings and events.
MAKING A RESERVATION
When a date has been decided upon and the Client wishes to make a booking, telephone to check the date is available and make a provisional reservation. Please note minimum and maximum guest numbers apply for particular suites.
CONFIRMATION
A letter of confirmation together with a deposit of £500.00 is required within 14 days of making a provisional booking. Reservations will be treated as provisional until written confirmation and a deposit is received by the Hotel. The Hotel will acknowledge receipt of confirmation and deposit in writing.
RELEASE
In the event that the booking confirmation and/or deposit are not received within 14 days the hotel will automatically release the provisional booking and all associated reservations. The hotel reserves the right to amend or adjust the quotation for any subsequent enquiry.
FINAL INFORMATION
Weddings; The Hotel will contact the Client approximately 3 months (90 days) prior to the event. The Client will be invited into the Hotel to discuss their requirements including menus & timings. The Hotel will send out written confirmation of the discussion and details given during the appointment in full to the Client including the breakdown of charges. The Hotel requires final numbers 42 days prior to the date of the event. At this time a seating plan if required should be provided to the hotel which specifies guest names, the ages of children and infants attending and any special dietary requirements.Other Events: The Hotel will contact the Client approximately 2 months (60 days) prior to the event. The Client will be invited into the Hotel to discuss their requirements including menus & timings. The Hotel will send out written confirmation of the discussion and details given during the appointment in full to the Client including the breakdown of charges. The Hotel requires final numbers 28 days prior to the date of the event. At this time a seating plan if required should be provided to the hotel which specifies guest names, the ages of children and infants attending and any special dietary requirements.
FINAL NUMBERS
All final numbers are to include the Bride(s) and Groom(s) if applicable. Final numbers are required 28 days prior to the wedding. For evening receptions & other events a minimum of 80% of the guests expected must be catered for.
DEPOSITS AND PAYMENTS
A non-refundable deposit of £500.00 secures the reservation and is required within 14 days of a provisional booking being made. Final balance payments are required not less than 28 days prior to the event. For weddings and events of total expected expenditure less than £500 a 25% deposit is required within 14 days of a provision booking being made, and final balance not less than 28 days prior to the event. For weddings and events booked within 28 days of the event date the deposit is due immediately on confirmation and full balance not less than 10 days prior to arrival. We do accept payments by instalments providing all deadlines are met. All deposits and payments relating to external suppliers are non- refundable.
CANCELLATION
Cancellation will only be accepted once the Hotel has received written notification. Cancellation will result in the loss of any and all monies paid. The Hotel will use all reasonable efforts to re-sell the date, but this cannot be guaranteed, especially if cancellation takes place shortly before the event date. To guard against a loss of revenue claim from the Hotel in the event of cancellation, the Hotel strongly recommends that the Client take out Wedding Day insurance.
MENUS
The Hotel reserves the right to make an amendment to these prices should any immediate increase in inflationary food costs arise or there are changes on the level of duty or VAT. The Head Chef may occasionally substitute certain items from within the finger buffet menu. Children’s meals are 50% of the adult price / infant meals are complimentary. Infant ages are up to 2 years / children are 3 years up to 11 years. All guests must dine from the same menu with the exception of those with specific dietary requirements. No corkage is permitted. Evening bar times: last orders 11.30pm, the bar closes at midnight; disco finishes 11.45pm, room to be vacated by 00:30. No extension on these times is permitted.
DAMAGE
The Client is responsible to SDI Lion Hotel Limited for any damage caused to allocated rooms, furnishing or equipment therein or to the Hotel generally by any act, default or neglect of the Client or guests of the Client and shall pay to SDI Lion
Hotel on demand the amount required to make good or remedy any such damage. Should any other Hotel guests be affected by disruption compensatory charges may be included. Naked flames, Fireworks and/or confetti cannons are not permitted.
CARDS, GIFTS & DECORATIONS
A designated guest must be nominated as being responsible for all cards and gifts. The Hotel and its staff will not be held liable or deemed responsible for the safe keeping of cards and gifts. Any decorations left will be held until 12:00 noon the following day after which unless collection has been arranged all will be discarded or donated to charity. For practical purposes small items such has table glitter, gemstones etc. can not be held and will be discarded as part of the cleaning process.
FOOD SAFETY
As part of the Hotel’s food management safety procedure, please note that any buffets will be left on display for a maximum of ninety minutes. After this time any remaining food will be removed and disposed of. It is the responsibility of the client to notify the Hotel of any allergies or special dietary requirements of their guests for those attending.
ROOM HIRE
Quotations are based on room hire of one event suite only as named in the contract. Additional rooms for ceremonies, intervals, storage etc. may be chargeable. Room Hire charges for ceremonies do not include the registrar’s fee which is to be organised separately by the bride and groom. For daytime only receptions, the designated function room must be vacated by 6.00pm. Access to the function room for set up is available from 10:00am the morning of the event. Any access prior to this is subject to availability and may be chargeable. It is the client’s responsibility to ensure all external suppliers are aware of set up / set down timings.
EXTERNAL SUPPLIERS
The hotel accepts no liability for any equipment you bring to the hotel, and we ask you to comply with the rules set out in the health and safety at work Act 1974. For any third party contractors visiting the hotel (such as Bands and Entertainers) under your instruction, you must ensure current and adequate ‘public liability insurance’ is in place. Copies of electrical testing certificates and their insurance policies must be made available at the time that the final details are confirmed.
CANCELLATION BY THE HOTEL
In the unlikely event that the hotel has to cancel your booking, you’ll receive back any pre-payments. The hotel will not have any other liability.
The hotel may only cancel if: The hotel or any part of the hotel is closed or becomes unavailable due to events beyond our control. If you, or we become insolvent, or in the case of an individual becoming subject to a bankruptcy petition. The booking, the persons associated with the booking and / or the purpose of the event might damage the reputation of the hotel or company.
EXTERNAL CATERING
As a general rule the food for your event will be provided by the Hotel however we recognise that for specialist ethnic catering or for reason of authenticity you may prefer to employ the services of an external caterer. The use of external caterer must be agreed by the Hotel at the time of booking. If you are proposing to bring food prepared by you or other persons into the Hotel for consumption by yourselves or other persons attending your event, then the Hotel cannot accept responsibility for any injury, losses, damages or other claims of whatsoever nature arising from the food or its consumption and will rely upon you to ensure that the food and its preparation complies with all current Government Acts and legislation and any EEC directives pertaining to outside catering, including ‘’The Health and Safety at Work Act 1974’’ (and relevant codes of practice), ‘’The Food Safety Act 1990’’ and ‘’The Food Safety (General Food Hygiene) regulations 1995’ The hotel will not facilitate storage, heating, cooling or service of any food provided by an external cater.